Viết thư phàn nàn bằng tiếng anh


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Cấu Trúc Thư Phàn Nàn bằng Tiếng Anh

Một Số chủng loại Thư Phàn Nàn bởi Tiếng Anh

Mẫu 1:Dear Sir,

My name is Addison. I purchased online a dress from your siêu thị and my order number is #26102001. However, against all my expectations, I was fairly dissatisfied with the chất lượng of the product và its delayed arrival.

Firstly, I placed the order online on the 15th of January. But not until two weeks had gone by did I receive this hàng hóa while you promised khổng lồ send it to lớn me for around 6 days. Secondly, the product I got is a faulty one & it is far different from what I saw on the website. The cloth material and patterns of the dress only have a few similarities in comparison with the product you suggested lớn me. In addition, you gave me a yellow one instead of sending me a trắng dress as I ordered.

I will not demand a refund but please arrange for a replacement of this hàng hóa at the earliest. I hope that this problem will be solved promptly.

Yours faithfully,


Mẫu 2:Dear Sir,

I am writing this letter to lớn express my disappointment with the unique of service from your company. I booked online a package tour on the website of your company but unfortunately, the trip did not live up lớn my expectations.

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When it comes to lớn my trip, I was deeply dissatisfied not only with the delayed flight but also low- the chất lượng service from your company. As I booked an all-inclusive vacation package, the accommodation at least should have provided necessities to lớn satisfy my demands but it did not. For three days, I had to lớn live cramped in a narrow & lightly furnished room. In addition, the air conditioner & the shower were out of order, which really annoyed me. Moreover, a visit khổng lồ the zoo was canceled unwarrantedly only because of rainy weather.

In this worst-case scenario, I expect to lớn receive a refund from your company for all the charges I paid or any measures you could take lớn compensate me. I look forward khổng lồ a swift solution to this matter.

Yours sincerely,


Mẫu 3:Dear Sir / Madam,

I went lớn the Big Star cinema which belongs khổng lồ your company last Saturday, và I must say that it was the worst experience at a cinema I have ever had. I came there to watch the film Avengers at 7 pm, but I had to lớn leave early when the film did not finish due to some unwanted events. First of all, I had purchased a pair of tickets online và paid via my credit card; however, when I came khổng lồ check-in, the staff said that he did not receive any confirmation of my tickets và I had khổng lồ buy new ones. I really wanted to lớn watch it so I agreed with him even though I was a little bit confused & upset. I also bought a large box of popcorn & two cups of soft drinks, but the service staff only gave me a medium-sized box after he had charged me enough money for the large one. I did not have a chance khổng lồ complain because there were too many people on the line, và he also did not mind listening khổng lồ me. When I finally found my seat inside the theater, I had khổng lồ clean it up myself because it seemed that the janitor did not clean the area after the last movie. I was sitting there and wondering why did I even need khổng lồ spend a whole lot of money khổng lồ get the anger và unsatisfactory. My friend was upset, too; but we tried lớn watch the movie because we had already suffered till that moment. However, some of the kids started khổng lồ scream và cry out loud but none of the staff seemed to care about that. That was the last straw for us, & we decided to leave immediately even though it was just 15 minutes into the movie. I hope that you can take my complaint seriously và have a plan lớn improve your service. I will still come back for the next movie and expect a change.

Thank you for your time.



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Lời Kết

Trên đây là tất cả đa số thông tin hữu ích về thư phàn nàn bởi tiếng Anh cơ mà KISS English muốn đưa về cho bạn. Hy vọng bài viết này phù hợp với bạn. Chúc chúng ta có thời gian học vui vẻ với hiệu quả.